Back to help and support Website information and policies

Booking & Cancellation Policy

A booking is confirmed after payment. Confirmed bookings are non-refundable when cancelled by the customer.

Please read the following information carefully.

A booking is confirmed after payment. Confirmed bookings are non-refundable when cancelled by the customer.

If the company cancels a trip, choose a full refund or an available alternative date.
Please arrive 30 minutes before departure.
Meeting-point details are sent after confirmation.