Clear information about bookings, cancellations, returns, privacy and secure payment.
A booking is confirmed only after Paymennt reports a successful payment and you receive our confirmation email.
No. Card details are entered on Paymennt’s hosted checkout and are never stored on this website.
Yes. We create private, school and corporate programmes based on your dates, group size and objectives.
Confirmed trip bookings are non-refundable. If Adventures For Life cancels a trip, the customer may choose either a full refund or an alternative date. Customers must provide accurate participant details, follow safety instructions and arrive at the stated meeting time.
Activities may be adjusted when weather, access, safety or operational conditions require it.
Eligible unused products may be returned in their original condition and packaging in accordance with the published return window. Delivery fees and products damaged through misuse are not refundable. Contact us before returning any item so our team can confirm eligibility and provide instructions.
We collect the information needed to manage accounts, enquiries, bookings, orders, delivery, customer support, invoices and legally required records. This may include your name, contact details, delivery address, booking details and transaction references.
We use this information only to deliver our services, communicate with you, prevent misuse and comply with legal obligations. Payment-card details are processed by Paymennt through its secure hosted checkout and are not stored on our website.
We share information only with service providers needed to fulfil the transaction, such as payment, email, delivery and trip-operation partners. You may contact us at info@adventuresforlife.ae to request access or correction of your personal information.
